Alamo car hire in Mexico City Benito Juarez Airport
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Driver's age: 26-65
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Below you will find information for every Alamo car hire location in Mexico City Benito Juarez Airport, including address, phone number, and reviews
View Alamo Locations near Mexico City Benito Juarez Airport
Alamo reviews
2.5
Based on 21 verified guest reviews
2.5Comfort
3.1Cleanliness
2.5Pick-up/Drop-off
2.7Value for money
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We had to pay more than double what was anticipated for the car rental. First, we rented it in my wife's name, but they stated she had to show her passport, which was not previously disclosed. As she had already been in Mexico and I was just arriving, she didn't have it with her, so the only way we could rent the car was if I was added as an additional driver, at an additional cost per day. Second, we have insurance coverage for rental cars on the credit card, but they stated we needed liability insurance. They showed us a document stating that this was a requirement with a price per day shown, but then stated that since we had a higher level car we had to pay more, but had no additional documentation to back that up. They finally made a small concession and gave us a tank of gas (worth about US$30 vs. over US$500 in additional fees). They said that we should not rent cars from Kayak or other 3rd parties, because the additional fees are not disclosed by them, but this is the first time I have had this problem, having previously rented cars with various 3rd parties in the U.S., Spain, Italy, England and Ireland. We rented an intermediate car with automatic transmission, but apparently that doesn't mean the same thing in Mexico. When we arrived, they brought out a standard transmission VW Vento, a sub-compact. We had to wait over a half hour for them to bring out a 2019 Nissan Versa, another sub-compact, which was as basic and gutless as they come. We then spent about 20 minutes inspecting the car as it was full of dings, scratches and tears in the seats, that if not documented properly, they would have tried to charge us for. This was my first experience renting a car in Mexico, so I don't know if the whole Mexican car rental industry operates this way, or if Alamo is worse, but the whole experience left a bad taste in my mouth.
We rented a car for less than U$ 400 , then at the desk they were charging up to U$ 1650, so Alamo charged the card above, for more than 4 times that original value, they overpasses my card quota, after a horrible time, they reversed charges but kept nearly 20%, so imagine, mexico by bus whit a disappointed wife, total disaster vacation thanks to a company named Alamo and Kayak as well very unfair... Sergio stevenson
Awful. Arrived at the counter and they told me my booking was subject to availability... and they had no availability. Don't know if it is Alamo's fault or Kayak's..
The car was never available. No one called me to followup. Just a joke of an experience.
They didn’t have any cars available and didn’t honor my reservation
FAQs about hiring a car from Alamo at Mexico City Benito Juarez Airport
What is the most popular car hire type from Alamo at Mexico City Benito Juarez airport?
The most popular type of cars to hire from Alamo at Mexico City Benito Juarez airport are Standard cars. This type of car costs ₹ 4,474 per day on average. 35% of users prefer to hire Standard cars from Alamo at Mexico City Benito Juarez airport due to price, availability, and their planned activities.
Where can I find Alamo car hire at Mexico City Benito Juarez airport?
If you're flying into Mexico City Benito Juarez airport, the closest Alamo car hire location to you is International Arrivalsterminal, and they can be reached on +52 55 5786 8077.
Does Alamo offer shuttle or airport pick-up services from Mexico City Benito Juarez airport (MEX)?
Yes, Alamo has pick-up services available from Mexico City Benito Juarez airport (MEX).
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