Avis car hire in Detroit Metropolitan Wayne County Airport
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Driver's age: 26-65
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Below you will find information for every Avis car hire location in Detroit Metropolitan Wayne County Airport, including address, phone number, and reviews
View Avis Locations near Detroit Metropolitan Wayne County Airport
Avis reviews
5.3
Based on 36 verified guest reviews
5.6Pick-up/Drop-off
5.7Value for money
6.8Comfort
6.4Cleanliness
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We were overcharged and almost missed our flight because they took so long to correct the error.
Great service
2 hours to pick up the rental.... and the people that work at AVIS at the DET airport DO NOT care that they made 30 plus people wait for their cars.... and neither does their coperate customer service
The customer service representative was extremely unpleasant and combative. From the moment we walked in, there was an attitude of hostility. Simple questions were answered with abrupt and unhelpful responses. I was not expecting for the red carpet to be rolled out for me and I understand that the night shift may come with a bit less of a cheerful attitude but her abrasive attitude was completely unnecessary. What was particularly disheartening was the fact the woman behind us in line was greeted warmly and helped promptly. It was clear the service representative decided she did not like us from the moment we walked up. We nearly cancelled our reservation and left for another rental car company but luckily the manager Zachariah came to the rescue to assist with our reservation when the woman “helping” us decided to disappear while we waited. If this Russian roulette of service representatives is what I can expect from Avis, I don’t plan on using their service in the future.
Staff was incredibly kind and patient but Avis corporate is failing their people. The line was out the door when I arrived from my flight because Avis has not employed enough people to work the desk. This location shares a facility with Avis's other labels (Payless and Budget). The layout for which line reached which label was unclear but the shuttle drivers were able to help direct confused customers. Once it was your turn to work with the staff, they were kind, helpful, and positive (despite being overworked themselves). The car was also not very clean. It was clear that someone had smoked in the car at some point recently (presumably an earlier customer). Hard to stomach paying the daily rate with this company, despite the great in-person staff.
FAQs about hiring a car from Avis at Detroit Metropolitan Wayne County Airport
What is the most popular car hire type from Avis at Detroit Metropolitan Wayne County airport?
Standard or similar cars are the most popular type of car to hire from Avis at Detroit Metropolitan Wayne County airport, with 36% of our users choosing this type over other options. Hiring Standard cars from Avis at Detroit Metropolitan Wayne County airport costs, on average, ₹ 9,815/day. Keep in mind that prices may fluctuate based on when you visit the area and the car you choose.
Where can I find Avis car hire at Detroit Metropolitan Wayne County airport?
The closest Avis car hire location to Detroit Metropolitan Wayne County airport is located at Building 295 Lucas Drive, and you can reach them on +1 734 942 3450.
Does Avis offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?
No, Avis does not currently offer pickup services from Detroit Metropolitan Wayne County airport (DTW). However, their nearest location is Building 295 Lucas Drive which is approx. 1.482mi away from Detroit Metropolitan Wayne County airport and accessible by public transport.
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