Budget has been THE WORST EXPERIENCE I've ever had renting a car. I had a one-way rental and returned the car 12 hours early the night before it was due. The airport location had a drop off area for after hours drop off. The hold stayed on my account for another week. I never received any communications from Budget. After the hold was lifted I still didn't get a charge but I was going to wait 7-10 business days as the Budget website instructed me to. The other day a charge that was $1,100 MORE than my rental agreement was pending on my credit card. I contacted Budget and was told that the were charging me for keeping the car for 11 EXTRA DAYS!!! No contact was ever made when the car, according to their system, was not returned by the agreement due date. To make matters even worse, when the charge finally went through my credit card, it was over $1,800 MORE THAN IT SHOULD HAVE BEEN! Absolutely horrible! I finally got Budget to agree to refund me the amount that was charged above my original agreement within the next 5 business days. I DO NOT RECOMMEND BUDGET AT ALL AND WILL NEVER RENT FROM THEM AGAIN!!!