Useful insights to help you book the perfect car hire in Quintana Roo
Companies
Other Information
What is the best hire car agency in Quintana Roo?
Consider hiring a car from Alamo, which is currently the best rental agency in Quintana Roo, according to our users. Alamo has 12 locations in some of Quintana Roo’s must-see cities, like Playa del Carmen. With 168 reviews and an average rating of 4.8/10, Alamo is a favourite among travellers visiting Quintana Roo.
What is the most popular type of car to hire in Quintana Roo?
Compact cars are the preferred type of car to hire while visiting Quintana Roo. This is a popular car type among drivers thanks to its value at an average price of ₹ 1,827 per day. While 27% of momondo users settled on this type of car, you can always choose a different one based on your needs.
despite an email confirmation the car was not available
10.0
Wonderful|Aug 2023
Good service
10.0
Wonderful|Jun 2023
Everything was perfect
10.0
Wonderful|May 2023
Very friendly and polite.
2.0
Poor|Feb 2023
They had no car despite the booking being confirmed. Could not offer any service or help. And they have closed their office on Cozumel. My advice, avoid them
2.0
Poor|Feb 2023
Typical big rental company scam. Offer low rental rate and rip you off with the insurance costs when you pick up the vehicle. I had proof of CDW coverage from my credit card bank but they had some reason it wasn't acceptable. Final price would have been 3 times the original quote. I went to a local company and got a better car and saved myself US$600.00 for the 4 week rental.
When I arrived at the Tulum Airport, there was another 600$ USD to pay for assurance and another 2500$ USD of deposit. I reserved a SUV and they gave me a little car cause the SUV was already rented and there was no more in the parking. I'm really not satisfied and it was the las time I rent a car here.
2.0
Poor|Jan 2025
Stay away. Had to wait 3 hours in the heat. Everyone in line I front of me they canceled their reservations and tried to charge them 5x as much. The price you book online will be at least double by the time you’re done with these cons
2.0
Poor|Dec 2024
do not rent from mexrentacar. con artistry and scams.
2.0
Poor|Aug 2024
I never rented. They waited until u get there to tell me I have a mandatory US 300$ of local insurance to pay
2.0
Poor|Jul 2023
It should be made clear up front when purchasing the rental online that there is an additional liability insurance you have to pay when picking up the rental car. This was hidden deep down into the confirmation email. I had to have the representative tell me over the phone where to find it. My rental premium ended up being double what I originally thought I would be paying. I'm not happy at all about this and will not be using them again.
2.0
Poor|Jul 2023
Forced me to buy insurance that cost more than the car
You should advertise how much is the amount you freeze on people’s credit card in order to trick/scam them into either take YOUR insurance or to keep the rental payment incase we don’t want to stay with your rental service due to the lack of information provided ahead. I mean we know that’s your tactic but it very sneaky and unprofessional and nope not recommending your company. How is it normal that if we take the insurance through Kayak you still force people to give a credit card deposit of 13k USD , wth is that. And kayak too should let their customers know what to expect once at destination. Definitely not going through you next time and will go to the others who are more straight forward.
2.0
Poor|Aug 2023
Horrible. They tried to charged $1100 in insurance on top of the price. I’m still waiting on my refund.
2.0
Poor|Apr 2023
Really Bad experience, Scamming techniques, Extortion. Save yourself the trouble and go with Hertz.
2.0
Poor|Mar 2023
An absolute rip off. Prices are not accurate. Salesmen try to force you into expensive insurance (over $100 per day) and after going back and forth for an hour they said, ok but you have to put a $13,000 hold on your card to rent. Ended up just leaving without the car. Would NEVER use this company in the future and would recommend my friends and coworkers steer clear of this absolute joke of a company. Stick with reputable car rental services like Enterprise, Avis or Hertz.
2.0
Poor|Feb 2023
Hidden costs on the insurance
2.0
Poor|Nov 2022
They didn’t find the reservation. Also, they told me that if they could find it, it will be a $35,000 USD deposit. Which is a straight-up lie. Completely unprofessional and lazy.
Very helpful, great customer service!! Highly recommended
6.0
Okay|Mar 2023
We rented 2 cars, they told us they didn't have one of our cars available so they said they would give us something similar which was fine. We waited hours to get our car and when we had our cars ready to go the smaller one wasn't even what they told us they would give us. Plus, for each you have to give a down deposit of approximately 3000$ usd each. Even if we had insurance for both cars we still had to give a deposit. It's insane. We had 2 cars and total amount of deposit was close to 7000 usd $. Returning the cars was easy though. We didn't get our deposit back after 2 days ... i cant wait to see about that they said it can be up to 96 hours....
10.0
Wonderful|Mar 2023
Great service, car was impecable, something este to say about a Car Rental company. Both Eder and Benjamin were a pleasure to deal with!
Car reserved wasn’t available, they bring another car from another company, was 3 times more expensive and we waited 3.5 hours to get possession … Will never going to use it again …
4.0
Mediocre|Sept 2023
An additional USD$1000 had to be paid for insurance, that I thought I selected in my rental price selection. The car smelled like a dead rat, which was hard to get rid off.
2.0
Poor|Jun 2023
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.
2.0
Poor|Mar 2023
- budget said they didn’t have my reservation on file because I made it 24 hours ago - they said they’ll do a direct deal with me - they charged me $76 / day instead of $37 as agreed per my Kayak booking - they charged me extra for insurance (the Kayak price didn’t mention this ?)
2.0
Poor|Feb 2023
They didn’t provide a car
2.0
Poor|Feb 2023
We changed the reservation and when we arrived there were no cars. This was disappointing. The man working at Budget was very nice and sorry. But he had no cars.
The agent misrepresented what we had booked and included unnecessary charges that we did not understand because they were in pesos. As a result , we paid almost double the amount of our reservarion. We got scammed.
4.0
Mediocre|Jul 2023
Our flight was delayed in landing and by the time we made it to the check in desk at hertz our car was no longer held. I was informed that the policy was for hertz to hold it only 60 minutes after the my check in time. We had 6 passenger so we need at least that many seat belt. A vehicle was eventually found for us but not until I was up sold over $600 at the counter. I’m not sure why we bothered to hav a reservation to only be gauged and delayed. Thankfully our 3 year old’s iPad’s battery didn’t die.
6.0
Okay|Feb 2023
The car rental process and vehicle were fine. It took over 2 hours to return the car. Understaffed location and lengthy process for a location serving 4 separate companies.
8.0
Very Good|Feb 2023
Dodge SUV was a very comfortable car for a 6,000km trip across the Mexican Sierras. Modern technologies in a nice package. Insurance a bit pricey but overall worthy experience. Staff was friendly despite huge traffic and many customers.
2.0
Poor|Feb 2023
They play with the price Very bad experience
2.0
Poor|Feb 2023
Renting in Mexico is a nightmare. When I declined their “optional” insurance, they put a &2,200 hold on my credit card. In order for them to remove the hold on my credit card I was forced to take the insurance. Credit card holds are typically $250. Hertz Mexico has lost their minds. When I told them to just keep the rental and I would find transportation, he then told me I would have to pay at least one day because he had written the contract. Absolutely terrible service!
Very Bad service, 1,5 hours to late open the Store on pick up and return + we have to pay 40€ extra for insurance we "need". Never again there!
8.0
Very Good|Jun 2021
The car was clean pick up easy except for drop off.
Before leaving when I picked up the car I specifically asked about the gas—whether or not I had to bring it back with a full tank and they said no. Turns out I did and was charged crazy high price for gas when I returned it.
Car was dented and dated. Back window was broken and engine made knocking sound when idling. They required a $5,000 USD deposit - which is unusual. Other car companies in the area require a MUCH lower deposit. The whole interaction/exchange felt like a scam.
2.0
Poor|Aug 2022
Overcharged compared to other rentals Not willing to change location of pick up
8.0
Very Good|May 2022
The car was clean and had no problems and the pre-inspection was thorough. That gives a very comfortable feeling It would have been more comfortable if the tank was full. We now had to stop for gas soon after we picked-up the car
2.0
Poor|Apr 2022
They tried to overcharge us. They took ages to assist us. Super bad manners and attitude. Never ever recommending this to anyone.
2.0
Poor|Mar 2022
They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.
1.9
Poor|Aug 2021
They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).
1 out of 8
National Locations in Quintana Roo
Car hire in Quintana Roo
Learn everything there is to know about hiring a car in Quintana Roo so you can be properly prepared for your next trip
How long do people rent a car for when staying in Quintana Roo?
Most people tend to rent a car in Quintana Roo for 7 days which costs, on average, ₹ 1,636 per day. If you plan on renting a car for one week, then you can expect to pay around ₹ 11,449 total. For a quick weekend rental, the total cost tends to average ₹ 2,820. ₹ 66,244 is the average cost of a month-long Quintana Roo road trip car rental.
When did momondo last update prices for cars in Quintana Roo?
Prices for cars in Quintana Roo are refreshed on a daily basis.
How many operators does momondo search for cars in Quintana Roo?
The number of operators available for cars in Quintana Roo is 390 as of July 2025.
How old do you have to be to hire a car in Quintana Roo?
Among different countries, including Quintana Roo, the minimum age for drivers varies. In numerous EU countries, drivers must be 18 years old. To hire a car overseas, you'll generally need to be at least 21, and if you're under 25, a young driver surcharge may be imposed. It's recommended that you review the policy of the rental company you're considering before booking.
What documentation or ID do you need to rent a car in Quintana Roo?
To rent a car in Quintana Roo, all drivers must have a valid full driving license. If the license is written in a language other than the language of the country of rental, an International Driving Permit may be required to avoid the risk of potential fines. If you're renting a car abroad, you may also need to provide proof of return travel and accommodation information during your stay. We recommend that you verify with the specific rental company you're booking with.
Why use momondo?
Why should I use momondo to book a car hire in Quintana Roo?
Choosing momondo to search for car hire in Quintana Roo makes sense because it is quick and free of charge. We find all the rental car hire prices and policies, you simply choose what works best for you and your trip.
How does momondo help me find the best car hire deal in Quintana Roo?
By the use of filters, momondo makes finding a great car hire in Quintana Roo easier. Whether it is price, car type, amenities or policies, momondo allows you to refine your search with these and more filters to find the best deal for you.
Does momondo show car hire deals in Quintana Roo with free cancellation?
Yes you can filter specifically for car hire companies in Quintana Roo offering free cancellation on momondo.
Can I hire a car with a fair fuel policy in Quintana Roo on momondo?
Yes, fair fuel policies are a specific filter offered on momondo for all car hire locations including Quintana Roo.
Can I find a car hire in Quintana Roo which offers enhanced cleaning on momondo?
Yes, momondo shows deals with enhanced cleaning services for hire cars in Quintana Roo.
Can I search for car hire in Quintana Roo with unlimited mileage on momondo?
Yes, car hire deals in Quintana Roo with unlimited mileage can be found on momondo.
An easier way to manage your Quintana Roo trip
We make it super easy to schedule, organise and travel with friends or family. Trips is free – and available to use no matter where you book.
momondo and its partners wish to use cookies or similar technologies to store and/or access information on and about your device and process personal data such as your IP address, device identifiers etc., in order to improve your experience on the site, to analyse navigation, to offer and measure personalised advertising, and to facilitate sharing on social networks. We also allow the use of third-party cookies (including those from our advertising partners) on our sites.
By clicking 'Accept', you consent to your data being processed by 0 vendors on this web site for the purposes described in this notice. You can review the vendors and their individual processing purposes on the .
To review individual processing purposes and cookie categories, please click ’Select individual purposes’. You can review your choices and withdraw your consent at any time by clicking the ’Privacy Preferences’ link in the page side navigation.