Krystal Cancun
4-star Hotel with Private beach
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo
+52 998 848 9800based on 5,006 reviews
per night
About Krystal Cancun, Cancún
Krystal Cancun photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkelling
- Cooking classes
- Beauty salon
- Water park
- Water sport facilities (on site)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Dustbins
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Workspace
- Fax/photocopying
Reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
Krystal Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Krystal Cancun compare to other 4-star hotels in Cancún?
4-star hotels in Cancún typically cost ₹ 29,229/night, but Krystal Cancun is typically available for ₹ 11,882/night, and is rated equally to its competitors.
How far is Krystal Cancun from Cancun?
The drive from Cancun to Krystal Cancun will take you about 32min depending on traffic, with a distance of 17.5 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Krystal Cancun from Cancun?
A very popular option for travellers staying at Krystal Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Krystal Cancun?
There is a restaurant at Krystal Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 9800 for kitchen hours. Guests staying at Krystal Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Krystal Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Krystal Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Krystal Cancun to Cancún city centre?
Krystal Cancun is just 9.0 km away from Cancún city centre. The closest landmark to the centre of Cancún is MUSA, which is very accessible to Krystal Cancun guests.
What is the phone number for Krystal Cancun?
You can reach the main line at +52 998 848 9800.
Does Krystal Cancun have Wi-Fi available?
Yes, Krystal Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Krystal Cancun?
There is a fitness centre available to Krystal Cancun guests.
What time is check-out for Krystal Cancun?
Standard check-out time at Krystal Cancun is 12:00. Guests can check in after 15:00.
How much is a room at Krystal Cancun?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Krystal Cancun at the moment between ₹ 10,764 and ₹ 16,275 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Krystal Cancun?
Laundry services are available at Krystal Cancun. Contact the property reception for additional information. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
What is the distance from Krystal Cancun, Cancún to MUSA?
0.9 km is the distance between Krystal Cancun and MUSA.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,212 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near Krystal Cancun
Attractions in Cancún, Mexico curated by momondo
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo