Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 679 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?
Kempinski Hotel Cancún is ₹ 17,820 cheaper than the average 5 star hotel in Cancún. You can usually find a nightly rate of ₹ 28,014 when staying at Kempinski Hotel Cancún.
How far is Kempinski Hotel Cancún from Cancun?
Kempinski Hotel Cancún is 12.9 km away from Cancun. You can typically expect your drive time from Kempinski Hotel Cancún to Cancun to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Kempinski Hotel Cancún offers parking on site. Car rentals in the area typically go for ₹ 1,015/day for a base model rental. A very popular option for travellers staying at Kempinski Hotel Cancún would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Kempinski Hotel Cancún?
There is a restaurant at Kempinski Hotel Cancún that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 0808 for kitchen hours. Guests staying at Kempinski Hotel Cancún are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Kempinski Hotel Cancún have a pool?
Yes, Kempinski Hotel Cancún has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Kempinski Hotel Cancún to Cancún city centre?
The city centre nearest to Kempinski Hotel Cancún is Cancún, which is 9.3 km away from the hotel’s front door. There, you can find MUSA, which is a popular sight in the area.
What is the phone number for Kempinski Hotel Cancún?
You can reach the main line at +52 998 881 0808.
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?
There is a fitness centre available to Kempinski Hotel Cancún guests.
What time is check-out for Kempinski Hotel Cancún?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Kempinski Hotel Cancún?
Guests can currently expect to pay ₹ 36,982 on average for a night at Kempinski Hotel Cancún, Cancún. Enter your desired travel dates in the form above to find deals starting at ₹ 20,770 per night.
Is there laundry service in Kempinski Hotel Cancún?
Yes, you can do your laundry at Kempinski Hotel Cancún. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo