Rooms Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Amenities Relax and unwind with massages and facials. This Baroque hotel also features complimentary wireless Internet access, concierge services, and shopping on site. Business}, Other Amenities Featured amenities include complimentary wired Internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location A stay at Piedra De Agua Hotel Boutique Mérida places you in the heart of Mérida, steps from Hidalgo Park and Palacio del Gobernador (Governor's Palace). This 4-star hotel is 1.5 mi (2.4 km) from U.S. Consulate Merida and 2.7 mi (4.4 km) from Paseo de Montejo. Dining Grab a bite to eat at the hotel's poolside restaurant, where you can dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Renovations The following facilities are closed on Monday and Tuesday: Dining venue(s) Full-service spa Optional Charges Fee for continental breakfast: approximately MXN 75 per person Airport shuttle fee: MXN 450 per person (one-way) Airport shuttle fee per child: MXN 450 (one-way) Offsite parking fee: MXN 160 per night (0.6 mi away; open 8:00 AM to 10:00 PM) Spa fee: MXN 1500 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a fire extinguisher, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No elevators Events/parties not allowed LGBTQ friendly Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in