Nairobi Serena Hotel
5-star Hotel with Outdoor pool
Kenyatta Avenue, Po Box 46302, Nairobi
+254 202 822 000based on 317 reviews
per night
About Nairobi Serena Hotel, Nairobi
Nairobi Serena Hotel photos
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The rooms has been renovated. (in 1 review)
- The renovated Nairobi Serena is amazing! (in 4 reviews)
- Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
- It was raining and water was pouring through the roof (in 1 review)
- Aircon did not work properly. (in 1 review)
- The Serena Hotel is like being at home. (in 2 reviews)
Nairobi Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Nairobi Serena Hotel from Nairobi Wilson?
There are 3.8 km between Nairobi Wilson and Nairobi Serena Hotel. The drive to and from the airport should be about 7min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?
With parking available at Nairobi Serena Hotel, you could always rent a car for as low as ₹ 3,007/day and park it at the hotel. This would give you freedom while visiting Nairobi. If you’re looking for a simple travel option from Nairobi Wilson to Nairobi Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Nairobi Serena Hotel?
Nairobi Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Nairobi Serena Hotel at +254 202 822 000. If you are staying at Nairobi Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.
Does Nairobi Serena Hotel have a pool?
Nairobi Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Nairobi Serena Hotel?
For assistance from an employee at Nairobi Serena Hotel please call +254 202 822 000.
Does Nairobi Serena Hotel have Wi-Fi available?
Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Nairobi Serena Hotel?
Nairobi Serena Hotel does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Nairobi Serena Hotel?
For Nairobi Serena Hotel, the required check-out time is 10:00. Check-in may be available from 12:00. Any special requests should be made with the concierge.
How much is a room at Nairobi Serena Hotel?
Guests can currently expect to pay ₹ 21,672 on average for a night at Nairobi Serena Hotel, Nairobi. Enter your desired travel dates in the form above to find deals starting at ₹ 14,951 per night.
Is there laundry service in Nairobi Serena Hotel?
Yes, there is. Reach out to Nairobi Serena Hotel, Nairobi for more details on all available laundry services. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Nairobi?
The number of operators available for hotels in Nairobi is 8,436 as of April 2025.
When did momondo last update prices for hotels in Nairobi?
Prices for hotels in Nairobi were last updated today.
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Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi