Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hotel Cielo from Cozumel?
Driving distance from Cozumel to Hotel Cielo and vice versa is 19.0 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hotel Cielo from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Hotel Cielo?
Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. Guests staying at Hotel Cielo are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Hotel Cielo have a pool?
Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.
How close is Hotel Cielo to Playa del Carmen city centre?
Getting to Playa del Carmen city centre should be easy enough, as it is just 0.5 km away from Hotel Cielo. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.
What is the phone number for Hotel Cielo?
If you have questions or concerns about your stay at Hotel Cielo, call +52 984 873 1227 to speak with a front desk representative.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
12:00 is the check-out time at Hotel Cielo. Late check-out may be available at the hotel's discretion.
How much is a room at Hotel Cielo?
Guests can currently expect to pay ₹ 6,631 on average for a night at Hotel Cielo, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at ₹ 4,734 per night.
Is there laundry service in Hotel Cielo?
Yes, you can do your laundry at Hotel Cielo.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo