The Reef 28
4-star Hotel, Adults only
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
+52 984 873 4120based on 2,227 reviews
per night
About The Reef 28, Playa del Carmen
The Reef 28 photos
Rooms
Hotel Amenities & Facilities
- Adults only
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Snorkelling
- Table tennis
- Pool table
- Night club
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Private entrance
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
General
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Telephone
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Microwave
- Stovetop
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Fitness room
Workspace
- Desk
Reviews
Pros +
- Paty in the Mexican restaurant was amazing! (in 23 reviews)
- We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
- "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
- One block away from the beach. (in 2 reviews)
- Loud music and bad staff service. (in 4 reviews)
- From the front desk to the servers! (in 6 reviews)
The Reef 28 room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Reef 28 compare to other 4-star hotels in Playa del Carmen?
In Playa del Carmen, 4-star hotels have average nightly rates of ₹ 26,137. The Reef 28 is ₹ 14,779 cheaper than the city average at just ₹ 11,357/night.
How far is The Reef 28 from Cozumel?
The Reef 28 is 19.1 km away from Cozumel. You can typically expect your drive time from The Reef 28 to Cozumel to be 35min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to The Reef 28 from Cozumel?
A very popular option for travellers staying at The Reef 28 would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at The Reef 28?
Yes, The Reef 28 does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different.
Does The Reef 28 have a pool?
Yes, The Reef 28 has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is The Reef 28 to Playa del Carmen city centre?
The Reef 28 is 1.3 km away from the city centre of Playa del Carmen, where you can find interesting sights such as Xcaret Park.
What is the phone number for The Reef 28?
For assistance from an employee at The Reef 28 please call +52 984 873 4120.
Does The Reef 28 have Wi-Fi available?
Yes, The Reef 28 has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Reef 28?
There is a fitness centre available to The Reef 28 guests.
What time is check-out for The Reef 28?
12:00 is the check-out time at The Reef 28. Late check-out may be available at the hotel's discretion.
How much is a room at The Reef 28?
The average price for a night at The Reef 28 found recently is ₹ 16,440 and can go as low as ₹ 8,822/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near The Reef 28
Attractions in Playa del Carmen, Mexico curated by momondo
The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo