Hyatt Ziva Riviera Cancun
4-star Hotel with Private beach
Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo
+52 998 881 4001based on 275 reviews
per night
About Hyatt Ziva Riviera Cancun, Puerto Morelos
Hyatt Ziva Riviera Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water park
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Staff were amazing service excellent food fabulous. (in 10 reviews)
- The rooms were clean and the service awesome. (in 4 reviews)
- This is a beautiful property with 7 nice pools including an infinity pool. (in 4 reviews)
Cons -
- The room and hotel rules were the real downside of this resort. (in 5 reviews)
- Some of the restaurants were not great. (in 1 review)
- The rooms are very dated. (in 4 reviews)
Hyatt Ziva Riviera Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Riviera Cancun from Cancun?
If there is no traffic, the 15.8 km drive between Cancun and Hyatt Ziva Riviera Cancun should only take about 29min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Hyatt Ziva Riviera Cancun from Cancun?
Another more common option is to just take a taxi or rideshare service from the airport to Hyatt Ziva Riviera Cancun. The nearest airport to the hotel is Cancun.
Is Hyatt Ziva Riviera Cancun pet-friendly?
Pets are allowed at Hyatt Ziva Riviera Cancun.
Are there food options at Hyatt Ziva Riviera Cancun?
There is a restaurant at Hyatt Ziva Riviera Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 4001 for kitchen hours. If you are staying at Hyatt Ziva Riviera Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Riviera Cancun have a pool?
Yes. Many momondo users travelling to Puerto Morelos specifically look for hotels with a pool. Hyatt Ziva Riviera Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Hyatt Ziva Riviera Cancun?
If you have questions about Hyatt Ziva Riviera Cancun or your reservation, please call the front desk directly at +52 998 881 4001.
Does Hyatt Ziva Riviera Cancun have Wi-Fi available?
Yes, Hyatt Ziva Riviera Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Riviera Cancun?
Hyatt Ziva Riviera Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Hyatt Ziva Riviera Cancun?
12:00 is the check-out time at Hyatt Ziva Riviera Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Hyatt Ziva Riviera Cancun?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Hyatt Ziva Riviera Cancun at the moment between ₹ 16,594 and ₹ 31,284 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Hyatt Ziva Riviera Cancun?
Yes, laundry services are accessible for guests staying at Hyatt Ziva Riviera Cancun, Puerto Morelos. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Puerto Morelos?
As of April 2025, there are 967 operators available to choose from for hotels in Puerto Morelos.
When did momondo last update prices for hotels in Puerto Morelos?
Prices for hotels in Puerto Morelos refresh daily.
Places of interest near Hyatt Ziva Riviera Cancun
Attractions in Puerto Morelos, Mexico curated by momondo
Hyatt Ziva Riviera Cancun location: Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo