Rooms Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location With a stay at Hotel Villa Carlotta in Torri del Benaco, you'll be within a 5-minute drive of Spiaggia comunale di Torri del Benaco and Museo del Castello Scaligero. This hotel is 13.6 mi (21.8 km) from Gardaland and 11.8 mi (19 km) from Canevaworld - Aqua Paradise. Dining You can enjoy a meal at the restaurant serving the guests of Hotel Villa Carlotta, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age. A tax is imposed by the city: From 1 April - 31 October, EUR 1.30 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property. Optional Charges Late check-in fee: EUR 10 for check-in between 11:30 PM and 1:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:30 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy) Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in