Europcar car hire in Punta Cana Airport
Find and compare great deals on Europcar car hire in Punta Cana Airport
Punta Cana, Dominican Republic - Punta Cana (PUJ)
6 Dec — 13 Dec
Same drop-off
Punta Cana, Dominican Republic - Punta Cana (PUJ)
Wed 6/12
Noon
Wed 13/12
Noon
Driver's age:
Europcar reviews
3.7
Based on 9 verified guest reviews
4.2Value for money
3.3Pick-up/Drop-off
4.6Comfort
5.5Cleanliness
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Pickup and dropoff are dealt in the most inefficient time consuming way. Car was not ready at pickup time. counter agent did what she could to help but it took over an hour an a half to get vehicle. With insurance and deposit, cost of rental was excessive (time and ahalf the prie of the rental rate) Returning vehicle took 20 minutes. Rental terminal has a laughably small parking lot that is supposed to be both for pickup and dropoff for 6 or 7 different companies so even getting in and out is a mess
When picking up the car, we were a few hours late for pick up. They said they already rented out the car and we would have to take an upgrade, the upgrade would cost almost three times what the original rental cost was. I declined and went into emergency planning mode of where we could stay for the night with out a rental car and then find one in the morning. Once they realized that we were not going to pay for an upgrade, suddenly a downgrade was available. Which though it was not what I wanted, was a suitable option. We agreed to it, she said it would be 1/2 hour to get it cleaned/car wash, we waited. Then when we went out to the car, turns out it was not a downgrade it was the exact car we had booked to begin with, also, it was dry to the bone, so I have a feeling they did not wash it and the option we booked had been available all the time. Over all, it should not be that hard to pick up the car you initially booked with out additional fees. Then when going out to the car I took a video as I always do for proof of condition, and there were a considerable number of dents and scratches, including a crack in the windshield and the knob to the stereo missing. I explicitly asked her to mark those as issues on the carbon copy inspection paper and recorded them, and I am happy I did as they tried to change me for both of those upon returning the car. Over all this experience further solidified my belief that car rental agencies are sharks that are trying to scam every dollar out of you that they can. It is sad to have to play games like this when on vacation just to pick up a car you have already paid for.
The customer service is poor. Rented a car and paid for it in advanced. At pick ip the car was already rented to someone else. Had to get a smaller car and then wanted to charge me for the same amount of a bigger car. Staff cant resolve anything. Does not give you a resolution. Very uncomfortable vacation with so much luggage and so many people. Non reliable
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Europcar car hire deals near Punta Cana Airport
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FAQs about hiring a car from Europcar at Punta Cana Airport
What is the most popular car hire type from Europcar at Punta Cana airport?
22% of users prefer to hire Compact vehicles from Europcar at Punta Cana airport, making it the most popular car hire type. If you are also interested in hiring one from Europcar at Punta Cana airport, then you can expect to pay around ₹ 3,743 per day.
Where can I find Europcar car hire at Punta Cana airport?
If you're looking for an Europcar car hire near Punta Cana airport, the closest location can be found at Aeropuerto Intl De Punta Cana, and you can call them on +1 809 959 0177
Does Europcar offer shuttle or airport pick-up services from Punta Cana airport (PUJ)?
Yes, Europcar has pick-up services available from Punta Cana airport (PUJ).