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car hire in Dubrovnik Airport

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Driver's age: 25-65

reviews

4.7
Mediocre1,404 verified ratings
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6.0 Okay
KAYAK
The rental itself and the car were good, but I was disappointed with the pricing experience. I booked and paid online based on one price. When I arrived, I was offered an upgrade, which I agreed to, but the new price felt more like an entirely new rental rather than simply paying the difference for the upgrade. What I had already paid didn’t seem to be properly reflected. The bigger issue was the insurance. I explained that I already had rental coverage through my credit card and wanted to decline their insurance. I was told that I would have needed to decline it when making the original booking and could not do so at the counter. I even offered to make a new booking, but was told I couldn’t. I was also told that without their insurance they would place around a £2,500 hold on my credit card, while taking their insurance reduced the hold to only £1. Overall, the staff were polite and the rental itself was fine, but I left feeling that the attractive online price gets you in the door and then there is a lot of pressure to increase what you pay once you arrive. The upselling is done in a friendly way, but the final cost can end up being very different from what you thought you booked online. I would recommend getting the complete price, insurance requirements, and deposit amount in writing before arriving.
2.0 Poor
KAYAK
Green Motion is a company the avoid. They charged me for the car twice plus a security deposit. I had paied the car with KAYAK for months, but they made me pay the amount of the car again. I had no AC for 3 weeks. Getting the car took 1h and droping off the car took us 3 min because the guys didn’t want to hear our complaints about the AC. They made me sign a « contract » in Italian for the security deposit when clearly I don’t speak Italian. Turned out it was a receipt. They told me I had to pay two security deposit because I was going to cross the boarders during my trip, but finally there was one scurity deposit and one receipt for the car that I had already paied months earlier. HORRIBLE COMPANY
10.0 Wonderful
KAYAK
Great
10.0 Wonderful
KAYAK
Very quick to transport us to the airport
2.0 Poor
KAYAK
I am very concerned about this company. After having a normal rental experience and dropping the car off things became suspicious. 3 days after I had returned the car I received an email saying that the car was damaged and that I won’t be getting my deposit back. This was accompanied by a picture of a small chip on the paint of a car. I’m saying of „a car“ because it’s not clear if it was my rental or where on the car it was. I took pictures of the car at the time of my drop off because I was warned to do so while picking up the car. I sent the rental company the proof that the car was in perfect condition when I dropped it off and asked them for evidence that this chip in the paint didn’t happen in the 3 days after I returned it. Overall very bad and unprofessional experience. I have full insurance coverage. But I suspect that this company is defrauding customers and the insurance companies. For me it is an unnecessary waist of time and energy to have to deal with this. I highly recommend not to use this rental company.

FAQs about hiring a car from at Dubrovnik Airport

Where can I find GREEN MOTION car hire at Dubrovnik airport?

The closest GREEN MOTION car hire location to Dubrovnik airport is located at Dubrovnik International Airport, and you can reach them on +385 95 117 7333.

Does GREEN MOTION offer shuttle or airport pick-up services from Dubrovnik airport (DBV)?

Yes, GREEN MOTION offers pick-up services from Dubrovnik airport (DBV).

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