Hertz car hire in Phoenix-Mesa Gateway Airport
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Driver's age: 26-65
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Below you will find information for every Hertz car hire location in Phoenix-Mesa Gateway Airport, including address, phone number, and reviews
View Hertz Locations near Phoenix-Mesa Gateway Airport
Hertz reviews
5.4
Based on 170 verified guest reviews
5.3Pick-up/Drop-off
5.6Value for money
6.1Comfort
6.1Cleanliness
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I didn't receive the car that I requested. I showed up to pick up the rental in Mesa AZ and then the front desk employee decides to tell me at the last second that they don't have the size of vehicle that I requested over a month in advance. I had no choice but to take the smaller vehicle for my long distance 1 way trip. It was extremely frustrating and inconsiderate. I will never rent a vehicle from kayak or hertz ever again! I will make sure to inform others of this blatant disregard of your customers requests so they don't have to experience the same inconsiderate service.
Drop off was semi confusing with no people around. Left paperwork at check-in desk. Loved the car and checkin experience!
Car was rented from Dollar, an apparent Hertz subsidiary. Upon arrival at the Skyharbor Airport we found a sign at Dollar RAC directing us to the Thrift desk. There was minimal acitivity at other counters. There were over 100 of us waiting at the Thrifty desk. Three windows were open. As I had a prepaid, non-refundable reservation I was stuck. Standing in line I could hear numerous customers arguing on the phone over the wait and cancellation of reservations. After 2 hrs I got to the clerk who was pretty calm and cheerful dispite the workload. He tried to work in upsales on insurance, gas and a larger vehicle even though my answers were short and similar to "I just want the keys". Price of the upgrade during the conversation dropped three times from $226 to $144, This was on top of the pre paid rate of $377. Not once was there an apology for the wait or an explanation. This is the third time since COVID that I've had a similar experience at Sky Harbor Airport. This hasn't just been with Dollar/Thrifty/Hertz. Seems everyone goes for the lowest rate, thus getting stuck in the longest lines. Bottom line, don't expect to get off the plane, quickly pick up your car then head to golf course or company meeting. Chances you will be late.
I made a reservation for a ca pickup at sky harbor airport in Phoenix. My car was at Mesa airport. I had to take and Uber for $70 to get to Mesa or pay $500 a day walk up fee. I returned the car to sky harbor airport and they wanted to charge me a $300 drop off fee. I told them it was their mistake. After 45 minutes at the counter they cancelled the drop off fee. My reservation was made through Priceline. Whole thing was a nightmare. Never again.
Check in person was super nice. I upgraded to a another car. That worked well. Only 20 dollars a day. So 40 total. And paid gas. Prepay. By o understood that the increase was only 78 more than the 106 I already paid. But then the total was another 146. So I’m still confused how it was so much more. I now wish I had not upgraded and not paid the gas. I feel it’s a real bad value
FAQs about hiring a car from Hertz at Phoenix-Mesa Gateway Airport
What is the most popular car hire type from Hertz at Phoenix-Mesa Gateway airport?
The most popular type of cars to hire from Hertz at Phoenix-Mesa Gateway airport are Special cars. This type of car costs ₹ 5,545 per day on average. 47% of users prefer to hire Special cars from Hertz at Phoenix-Mesa Gateway airport due to price, availability, and their planned activities.
Where can I find Hertz car hire at Phoenix-Mesa Gateway airport?
If you're flying into Phoenix-Mesa Gateway airport, the closest Hertz car hire location to you is 6033 S Sossaman Road, and they can be reached on +1 480 988 2763.
Does Hertz offer shuttle or airport pick-up services from Phoenix-Mesa Gateway airport (AZA)?
Yes, Hertz offers pick-up services from Phoenix-Mesa Gateway airport (AZA).
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