Car Hire at Anchorage Airport

Disappointed in Avis company. Arrived to Avis to pick up the car. Representative stated no cars available due to the Seattle Sea Hawks Monday Night Game!!! Therefore, No car was picked up. Very dissatisfied

The car was overpriced considering the amount of cars in the garage. Also, I listed a simple 12:00 PM as my pickup time. I never had this problem before but was told I was very late and my car wasn't available. They then had a convenient half off for an upgrade. If the car had been smaller it would not had been what I intended anyways. Next time I'll stick with Enterprise.

before our rental I edited the reservation to change the driver from me to my husband. it said it would change the reservation number, instead it cancelled our reservation! we didnt find that out until the day of the reservation.

Searched for 6 months and found this to be the best price in Anchorage. Reserved a sedan, but was upgraded to VW Tiguan at no extra charge. No difficulties with pickup or return. Not a Budget issue, but ANC should have more luggage carts available.

Car was great I had to buy windex and clean inside and windows

Budget pulled a bait and switch. I reserved a car in January 2022 for our June 2022 vacation. I received a confirmation. I was able to obtain a very good rate because I reserved it ahead of time. However when I called two days before our trip to reconfirm my reservation I was told that the reservation had been canceled. They claim that I canceled it, which I never did . Further there was no cancellation email ever received by me. When I asked to speak to a supervisor they transferred me to three or four different employees who either transferred me to someone else or hung up on me. When I finally was able to speak to someone they said they couldn’t help me, the reservation had been canceled and there’s nothing they can do. BUT, they said that they had the same car available that I had originally reserved and would be happy to rent it to me for THREE TIMES the original quoted price. Budget is a scam! I will never rent from them again. I would never recommend them to anyone.

great experience

Our car was ready at arrival and everyone was so friendly and helpful…start to finish!

Didn’t get what we ordered. Waited two hours to change to something we didn’t ordered. When drop off the cat the rental record were totally wrong with other renters name and credit card. Took a long time to fix that and still got charged more than what we agreed to at the end. Need to talk to someone when get back home to take care of this.

We got a free upgrade. Pick up and drop off was very convenient.

Check-in took a while, but everything else was great.

Everything was as promised.

Clean the car before renting it, stuff in cup holders from and back, soda can in trunk, food prints on front seat, foot marks on dash are several places, inside of driving window film so bad had a hard time seeing out of it. Very disappointed when my riders said there are half full cups back here. Front seat rider asked for a wet rag to wipe down the seat and dash area.