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Kigali Serena Hotel

5-star Hotel with Outdoor pool

5 stars

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

+250 252 597 100
8.6
Very Good

396 verified ratings

₹ 12,802
Rate

rate per night

Room type
Provider
Nightly total
Standard Room
₹ 12,802
Deluxe room
₹ 16,266
Double room
₹ 17,413
23 more Kigali Serena Hotel deals
23 more Kigali Serena Hotel deals

About Kigali Serena Hotel, Kigali

Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Value for money
8.3
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. Breakfast, lunch and dinner are served daily in Kigali Serena Hotel's sophisticated restaurant. Drinks are served at bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel photos

Rooms

Thu 20/11
Fri 21/11
Deluxe room
bed type unknown
₹ 16,266
nightly with VAT
bed type unknown
₹ 17,915
nightly with VAT
bed type unknown
₹ 18,340
nightly with VAT
Superior room
bed type unknown
₹ 17,697
nightly with VAT
bed type unknown
₹ 22,573
nightly with VAT
Standard Room
bed type unknown
₹ 12,802
nightly with VAT
bed type unknown
₹ 15,662
nightly with VAT
bed type unknown
₹ 15,947
nightly with VAT
Double room
1 twin bed
₹ 17,413
nightly with VAT
Executive room
bed type unknown
₹ 47,036
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

General

  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Massage
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews

8.6
Very Good396 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

Kigali Serena Hotel room booking info

Value for money

8.3

Location rating

9.0

Distance to city centre

3.3 km

Nearest airport

Kigali Intl

Distance to airport

8.1 km

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How far is Kigali Serena Hotel from Kigali Intl?

    Kigali Serena Hotel is 8.1 km away from Kigali Intl. You can typically expect your drive time from Kigali Serena Hotel to Kigali Intl to be 15 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Kigali Serena Hotel from Kigali Intl?

    If you’re looking for a simple travel option from Kigali Intl to Kigali Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Kigali Serena Hotel?

    Yes, Kigali Serena Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Kigali for those looking for something different. One of the easiest dining options for Kigali guests staying in Kigali Serena Hotel is to order room service, which is available to all hotel guests.

  • Does Kigali Serena Hotel have a pool?

    Kigali Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Kigali Serena Hotel?

    Is Kigali Serena Hotel pet-friendly?

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kigali Serena Hotel?

    There is a fitness centre available to Kigali Serena Hotel guests.

  • What time is check-out for Kigali Serena Hotel?

    The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Kigali Serena Hotel?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Kigali Serena Hotel, Kigali is ₹ 20,621, but you may find great deals as low as ₹ 9,052. You can find rates for your trip in the form above.

  • Is there laundry service in Kigali Serena Hotel?

    Yes, you can do your laundry at Kigali Serena Hotel. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Kigali?

    The number of operators available for hotels in Kigali is 1,372 as of November 2025.

  • When did momondo last update prices for hotels in Kigali?

    Prices for hotels in Kigali refresh daily.

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

Top landmarks

Kigali Genocide Memorial Centre2.8 km
Old Parliament4.1 km
Stade Amahoro5.7 km
Akagera National Park67.3 km

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