
About Shangri-La Suzhou, Suzhou
Shangri-La Suzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews
Pros +
- Staff is very caring especially Colin Zhang is very helpful. (in 1 review)
- I love Suzhou and my hotel. (in 2 reviews)
- EXCELLENT breakfast! (in 6 reviews)
Cons -
- There was a very cold and dreary play area. (in 1 review)
- Typical for a Chinese property. (in 1 review)
- Only tens years old and already worn out. (in 1 review)
Shangri-La Suzhou room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Shangri-La Suzhou from Wuxi?
If there is no traffic, the 25.6 km drive between Wuxi and Shangri-La Suzhou should only take about 47min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Shangri-La Suzhou from Wuxi?
A very popular option for travellers staying at Shangri-La Suzhou would be to take a taxi or ridesharing service from Wuxi directly to the hotel.
Are there food options at Shangri-La Suzhou?
There is a restaurant at Shangri-La Suzhou that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +86 512 6808 0168 for kitchen hours. One of the easiest dining options for Suzhou guests staying in Shangri-La Suzhou is to order room service, which is available to all hotel guests.
Does Shangri-La Suzhou have a pool?
Yes, Shangri-La Suzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Shangri-La Suzhou?
If you have questions or concerns about your stay at Shangri-La Suzhou, call +86 512 6808 0168 to speak with a front desk representative.
Does Shangri-La Suzhou have Wi-Fi available?
Yes, Shangri-La Suzhou has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Shangri-La Suzhou?
Yes, there is a gym available to guests of Shangri-La Suzhou. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Shangri-La Suzhou?
Shangri-La Suzhou check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Shangri-La Suzhou?
₹ 9,662/night is a good average price right now, and some users have even reported deals that start from only ₹ 6,189/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Shangri-La Suzhou?
Yes, you can take care of all your laundry needs with the on-premise services at Shangri-La Suzhou, Suzhou. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Suzhou?
There are 3,318 operators available for hotels in Suzhou as of May 2025.
When did momondo last update prices for hotels in Suzhou?
Prices for hotels in Suzhou refresh daily.
Places of interest near Shangri-La Suzhou
Attractions in Suzhou, China curated by momondo
Shangri-La Suzhou location: 168 Ta Yuan Road, Suzhou 215000