Avis car hire in Asheville Regional Airport
Find and compare great deals on Avis car hire in Asheville Regional Airport
Asheville, NC, United States - Asheville Regional (AVL)
11 Oct — 18 Oct
Same drop-off
Asheville, NC, United States - Asheville Regional (AVL)
Wed 11/10
Noon
Wed 18/10
Noon
Driver's age:
Avis reviews
7.4
Based on 25 verified guest reviews
7.5Cleanliness
7.2Value for money
7.6Comfort
6.9Pick-up/Drop-off
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Date
Rental was excellent
The good: Our plane got in hours late and the Avis employee stayed until everyone was able to pick up their car, very late into the morning (1-2am). Thank you! Constructive: The car wasn’t clean, windows were full of handprints and there was no one to check the car out when we left. We noticed damage to the car when we picked it up and can only hope that they don’t think that we did it. My guess is that they’re just understaffed and trying their best. Having rented many cars during the pandemic, this was the first poor experience I’ve had and the first time renting from Avis.
I returned the car 10 minutes late, I was another full day. I was told by an avis phone rep that I would not be charged for the full day they added to my charges, the charge has not been refunded.
All good
We booked the car for a week but our plans changed so we tried to modify the booking prior to arriving. We were unable to modify the reservation. When we arrived at the airport we were told they could not modify the reservation for us but it could be done when we returned the car. The car was dirty and smelled of cigarette smoke. The next day we tried to return the car and there was a line of people all the way to the baggage claim (only at Avis, not a single person in line at any of the other car rental counters). I waited in line as long as I could, it was barely moving, and my husband was calling from the terminal there were police everywhere and he was not allowed to wait for me any longer. I went to the front of the line looking for a key drop box. There wasn't one so I handed the key to the rep who was with another customer. We arrived home and called Kayak and Avis to get the charge refunded from the credit card. One rep hung up on us. Both companies told us it was the other company who was responsible for refunding us and nothing could be done to modify the reservation now. Only at that counter when returning. Ridiculous. After wasting at least 2 hours of our time and ruining our morning plans we finally got an answer that we would be charged nearly $300 for less than 24 hours of using this smelly, dirty, Kia vehicle. The rep was unable to tell us what the breakdown was for these charges and we would get a receipt emailed to us from Avis with the breakdown of the charges, which never arrived (shocker). The WORST car rental experience we have EVER had. We book from that airport all of the time -- never a single problem changing our reservation with the other car rental places. We will NEVER EVER use Avis again. THE WORST CUSTOMER SERVICE EVER. They shouldn't even be in business SHAMEFUL
Avis car hire deals near Asheville Regional Airport
Below you will find information for every Avis car hire location in Asheville Regional Airport, including address, phone number, and reviews
View Avis Locations near Asheville Regional Airport
61 Terminal Drive Suite 14
+1 828 684 7144
FAQs about hiring a car from Avis at Asheville Regional Airport
What is the most popular car hire type from Avis at Asheville Regional airport?
The most popular type of cars to hire from Avis at Asheville Regional airport are Special cars. This type of car costs ₹ 4,766 per day on average. 32% of users prefer to hire Special cars from Avis at Asheville Regional airport due to price, availability, and their planned activities.
Where can I find Avis car hire at Asheville Regional airport?
If you're flying into Asheville Regional airport, the closest Avis car hire location to you is 61 Terminal Drive Suite 14, and they can be reached on +1 828 684 7144.
Does Avis offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?
Yes, Avis offers pick-up services from Asheville Regional airport (AVL).
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