Car Hire in Back Bay. Search for Rental Cars on momondo

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Back Bay - Boston, MA, United States

4 May — 11 May

Driver's age:

26-65Other

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Back Bay car hire directory

All major car rental suppliers in Back Bay, Boston

Hertz

6.8

Okay

177 reviews•3 locations

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Overview

Recent reviews

2.0

Poor|Sep 2023

After making the reservation on line, I went in person to the office to add an additional day to the rental. After waiting in line for 30 minutes at an office in downtown Boston staffed by a single person (the rare office not out at the airport), the person in the office did this and quoted me a price which was essentially the same as the initial quote with one more day at the same daily rate. When I went later to print the rental information which was emailed to me I discovered that the price had gone up by 35% (for taking a 9 day rental to a 10 day rental) with an increase in both the base rate and the daily rate. After close to an hour on the phone with unhelpful customer service, I cancelled the rental and went to Enterprise instead — a price comparable the original quote from Hertz, with an office staffed by multiple people eager to be helpful. An experience which will shift my loyalty in the future.

2.0

Poor|Sep 2023

I booked a reservation and was not told that the location CLOSED at 4:00 on Saturday! My train didn’t get in until after 4:00. It cost me several HUNDRED DOLLARS to get a car at the airport.

6.0

Okay|Aug 2023

Tried to rent me a Tesla, but where we were going did not have easy access to charging stations, then had to pay to “upgrade” to a lower class gasoline car. This was not requested or mentioned in reservation, but what can you do. I tried calling to change my vehicle drop off location to another near by location and customer service was poor, lady barely spoke English and could not understand what I was asking. I basically gave up. The car was otherwise fine.

4.0

Mediocre|Jun 2023

The location in downtown Boston instead of airport was the worst possible location. Traffic in Boston made it difficult to reach your office. Staff at office was good. Car was dirty when picked up.

2.0

Poor|Jun 2023

Counter folks were very kind

2.0

Poor|May 2023

Rental was for the wrong location. Called Hertz to get it fixed and they wanted to charge over $500 for a 1 day rental so I wasn’t even able to get a car from them.

1 out of 59

Dollar

5.7

Fair

79 reviews•2 locations

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Overview

Recent reviews

8.0

Very Good|May 2023

I had to wait 40 minutes to pickup the car. Otherwise perfect

2.0

Poor|Mar 2023

The staff is very disorganized in the office and don’t seem to process customers with urgency.

10.0

Wonderful|Sep 2022

very easy process. Melvin Suarez at the Boston Harbor site was outstanding!

2.0

Poor|Jul 2022

This was a complete disaster. I did not end up renting the car, because the pickup location was not at the AIRPORT!! I was supposed to pick up the car at Boston Logan, but after standing in line for an hour, I get to the counter, and the agent informed me that the rental was booked for DOWNTOWN Boston.... why would that have been? Why would I go downtown Boston and not pick up straight from the airport? I asked the agent if they could transfer the reservation and he said he could not, there was nothing he could do and they didn't have any extra cars available. Then I called the downtown office, and they were CLOSED for the day! I had to scramble to find another rental car company that had available cars. I was out the entire cost of the rental since I prepaid, and there is no change or cancellation available. I'm sorry, but this was unforgivable and I will never do car rental business through this website again.

2.0

Poor|Jul 2022

Waited in line for 2 hrs+, 2 rude clerks, couldn’t correct a mistake without telling me they would charge me an extra $200 Had to talk to a manager

4.0

Mediocre|Jul 2022

I turned the car in one day early and they refused to give me a credit because I prepaid. I will never prepay on a car rental again.

1 out of 27

Enterprise Rent-A-Car

8.1

Very Good

8 reviews•1 location

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Overview

Budget

6.7

Okay

25 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Aug 2022

The car was great and process was very easy. The only thing people may want to consider is to pay for the gas option (bring it back empty) which I know is not typically the most economical. Let me explain. The office closes at 6pm sharp. If you miss that, you have the car another day. I came back on the day of a Red Sox game. The closest gas station was about a mile away. However, when I got there, they had stopped selling gas to park cars around their pumps. Then the second gas station I found did the same! I found one even further out that finally would sell me gas. With all the Fenway traffic and the hassle, I would have bit the bullet paid the “bring it back empty” option.

10.0

Wonderful|May 2022

they tried to make me sign something that said there was nothing wrong with the car (upon pickup) before I saw the car. It was... sketchy. I was able to go look at the car, but it was weird that I had to ask to do that.

10.0

Wonderful|Mar 2022

Car was great b/c luggage fit and it did fine in snow. Drop off was easy.

7.9

Good|Oct 2021

What I didn’t like. The vehicle was not clean and not completely full of fuel. There was either a transmission or engine misfire issue with this vehicle. The vehicle would bang and jump at low speed from still start. So this vehicle was not properly checked before re-renting.

1.9

Poor|Aug 2021

Rude they weren’t helpful and had an attitude about everything

4.0

Mediocre|Jul 2021

Back Bay was convenient for pickup/drop off

First car was a new Kia Soul that overheated after 3 miles; had to return for new but smaller car. Barely made appointment. Office made no adjustments for inconveniences. Found out the Kia was later rented out and had additional breakdowns.

1 out of 9

Avis

6.6

Okay

15 reviews•2 locations

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Overview

Sunnycars

1 location

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Driving with a car hire in Back Bay - FAQs

Learn everything there is to know about hiring a car in Back Bay so you can be properly prepared for your next trip

What is the best rental car company in Back Bay?

With an average review score of 6.0/10 from 5 reviewers, Enterprise Rent-A-Car is rated the best car rental company in Back Bay by our users.

When did momondo last update prices for cars in Back Bay?

Prices for cars in Back Bay are updated daily.

How many operators does momondo search for cars in Back Bay?

As of April 2024, there are 14 operators available to choose from for cars in Back Bay.

How old do you have to be to hire a car in Back Bay?

Among different countries, including Back Bay, the minimum age for drivers varies. In numerous EU countries, drivers must be 18 years old. To hire a car overseas, you'll generally need to be at least 21, and if you're under 25, a young driver surcharge may be imposed. It's recommended that you review the policy of the rental company you're considering before booking.

What documentation or ID do you need to rent a car in Back Bay?

To rent a car in Back Bay, all drivers must present a valid full driving license. If the license is written in a language other than the language of the country of rental, an International Driving Permit may be required to avoid the risk of potential fines. If you're renting a car abroad, you may also need to provide evidence of your return travel and accommodation information during your stay. We always recommend that you verify with the specific rental company you're booking with.

Why use momondo?

Why should I use momondo to book a car hire in Back Bay?

momondo finds and compares thousands of car hire websites to provide you with the best selection of policies and car hire in Back Bay. Finding a car hire is quick and free of charge, so using momondo for your booking makes sense.

How does momondo help me find the best car hire deal in Back Bay?

Filtering is how momondo helps you find a great car hire in Back Bay. Narrow your search using price and map features as well as filtering by fuel or mileage policies amongst many other filters available.