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Shangri-la Surabaya

5-star Hotel with Outdoor pool

5 stars

JL. May. Jend. Sungkono 120, Surabaya 60256

+62 316 003 8888
8.8
Very Good

based on 276 reviews

Sun 5/5
Mon 6/5

About Shangri-la Surabaya, Surabaya

Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.3
Value for money
8.7
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Shangri-la Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Tue 30/4
Sat 4/5
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Deluxe rooms - Sea view
1 king bed

1 king bed

KAYAK BTX

₹ 7,563/night

₹ 7,563 totalKAYAK BTX
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Standard rooms - Courtyard view
Agoda.com

₹ 6,526/night

₹ 6,526 totalAgoda.com
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Executive rooms - Courtyard view
Agoda.com

₹ 25,872/night

₹ 25,872 totalAgoda.com
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King rooms - Park view
Expedia

₹ 9,499/night

₹ 9,499 totalExpedia
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Other Rooms - Courtyard view
Agoda.com

₹ 6,090/night

₹ 6,090 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 276 verified guest reviews
8.1Friends
8.8Families
9.1Couples
8.4Solo


Shangri-la Surabaya room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Shangri-la Surabaya compare to other 5-star hotels in Surabaya?

    On average, Shangri-la Surabaya is less than the Surabaya average rate for 5-star hotels. The nightly rate at Shangri-la Surabaya is typically ₹ 6,005, whereas the nightly rate in Surabaya is ₹ 980 more.

  • How far is Shangri-la Surabaya from Surabaya Juanda?

    Driving distance from Surabaya Juanda to Shangri-la Surabaya and vice versa is 12.5 km and the overall drive time is about 23min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?

    A very popular option for travellers staying at Shangri-la Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-la Surabaya at +62 316 003 8888. One of the easiest dining options for Surabaya guests staying in Shangri-la Surabaya is to order room service, which is available to all hotel guests.

  • Does Shangri-la Surabaya have a pool?

    Shangri-la Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Shangri-la Surabaya?

    If you have questions about Shangri-la Surabaya or your reservation, please call the front desk directly at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-la Surabaya?

    Yes. If you are looking for a hotel with a fitness centre on-site, Shangri-la Surabaya is a great place to stay.

  • What time is check-out for Shangri-la Surabaya?

    For Shangri-la Surabaya, the required check-out time is 12:00. Check-in may be available from 14:00. Any special requests should be made with the concierge.

  • How much is a room at Shangri-la Surabaya?

    Guests can currently expect to pay ₹ 7,274 on average for a night at Shangri-la Surabaya, Surabaya. Enter your desired travel dates in the form above to find deals starting at ₹ 5,197 per night.

  • Is there laundry service in Shangri-la Surabaya?

    Yes, you can do your laundry at Shangri-la Surabaya. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near Shangri-la Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256

Top landmarks

Surabaya Town Square1.7 km
Surabaya Zoo2.4 km
Mpu Tantular Museum2.5 km
Royal Plaza Surabaya3.0 km
Sharp Bamboo Monument4.0 km
Tunjungan Plaza4.1 km
Joko Dolog Statue4.1 km
BG Junction4.3 km

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya0.8 km
Lime - Four Points by Sheraton Surabaya3.9 km
Kafe Bromo - Sheraton Surabaya Hotel & Towers3.9 km
Imari Japanese Restaurant at JW Marriott Surabaya4.0 km
Pavilion at the JW Marriott Surabaya Indonesia4.0 km
Uppercut Steakhouse4.0 km
Magnolia - The Westin Surabaya4.4 km
Sky Lounge - The Westin Surabaya4.4 km
Djaman Doeloe Resto & Bar4.4 km

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