The Alana Surabaya
4-star Hotel with Indoor pool
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231
+62 623 18286818based on 563 reviews
per night
About The Alana Surabaya, Surabaya
The Alana Surabaya photos
Hotel Amenities & Facilities
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining area
- Dining table
Pool and spa
- Massage
- Pool bar
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids' club
Accessibility and suitability
- Non-smoking rooms available
- Lift
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Sofa bed
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
- "Clean rooms, two free water, good buffet." (in 3 reviews)
- The service is good. (in 6 reviews)
Cons -
- Parkir space is limited (in 1 review)
- Almost all of the things in Alana Hotel. (in 1 review)
- The parking area is so tight and dangerous. (in 5 reviews)
The Alana Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Alana Surabaya compare to other 4-star hotels in Surabaya?
There is a ₹ 414/night difference in the average price of 4-star hotels in Surabaya (₹ 4,228/night) and the average nightly rate at The Alana Surabaya (₹ 3,814/night).
How far is The Alana Surabaya from Surabaya Juanda?
If there is no traffic, the 9.0 km drive between Surabaya Juanda and The Alana Surabaya should only take about 16min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to The Alana Surabaya from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to The Alana Surabaya. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at The Alana Surabaya?
Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. One of the easiest dining options for Surabaya guests staying in The Alana Surabaya is to order room service, which is available to all hotel guests.
Does The Alana Surabaya have a pool?
Yes. Many momondo users travelling to Surabaya specifically look for hotels with a pool. The Alana Surabaya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for The Alana Surabaya?
If you have questions or concerns about your stay at The Alana Surabaya, call +62 623 18286818 to speak with a front desk representative.
Does The Alana Surabaya have Wi-Fi available?
Yes, The Alana Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Alana Surabaya?
There is a hotel gym accessible to guests staying at The Alana Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for The Alana Surabaya?
12:00 is the check-out time at The Alana Surabaya. Late check-out may be available at the hotel's discretion.
How much is a room at The Alana Surabaya?
The average price for a night at The Alana Surabaya found recently is ₹ 4,455 and can go as low as ₹ 3,077/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in The Alana Surabaya?
Yes, you can do your laundry at The Alana Surabaya. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
Places of interest near The Alana Surabaya
Attractions in Surabaya, Indonesia curated by momondo
The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231