The Ford Edge that was waiting for me whould have failed a State Inspection! Its passenger-side tail lamp assembly was taped to the body and I was sure it would have fallen off at some point during my rental thus attracting a California patrolman on my heels. I refused to take that car and then there weren't too many choices (the lot was full of SUVs though). I was offered a white Jeep Wrangler with bald tires and a black Jeep Wrangler that didn't have any visible issues. I opted for the black Jeep Wrangler which was noisy and rough on the road throughout my rental. Broken tail lamp and bald tires - is my road safety not the concern of Europcar? I was glad to have my brother-in-law with me who just retired from his job as a Service Manager in a car dealership. I traded a quiet vehicle for a noisy, rough and gaz-guzzling ride for lack of options offered to me! On top of that, the rental agent hit me up for a $12.99 a day to add a 2nd driver for all the 12 days of rental. For a 12-day long rental, why was I punished for adding a 2nd driver - just one driver for all 12 days? My wife was with me and I thought I shouldn't have to pay extra to let her drive while I am sitting next to her - but the rental agent disagreed! Would I choose the same rental car company again? Not at all. I didn't select Europcar for any cheap rates! I was looking for a spacious SUV that can contain 4 pieces of baggage along with a rollon and I found one with Europcar and paid the entire rental amount in full in advance when I booked the vehicle. The rental agent didn't even offer me any options such as a free upgrade or free 2nd driver add-on. I got of a flight from Canada, took a maze of trains to get to the rental location and the rental agent had me over a barrel. I took what I could get under the circumstances but wouldn't do that again!