Thrifty car hire in Dallas Love Field Airport
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Same drop-off
Driver's age: 26-65
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Below you will find information for every Thrifty car hire location in Dallas Love Field Airport, including address, phone number, and reviews
View Thrifty Locations near Dallas Love Field Airport
Thrifty reviews
6.5
Based on 76 verified guest reviews
6.3Value for money
7.0Cleanliness
6.1Pick-up/Drop-off
7.1Comfort
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Thrifty closed and did not provide me my car rental at my rsvp time. I prepaid for the vehicle and was shocked when I realized that I was stranded at the airport. I asked an Enterprise shuttle driver why Thrifty was closed even though I had a reservation slot and he said that this is normal and they don't care. Enterprise, Budget, Avis, Alamo and so many other companies were providing services during the hour I was trying to figure out my next steps. First and only time I will ever book with Thrifty. Trying to get my money back is another story - they are in breach of heir contract and they don't want to provide me my money back, what a scam.
Pros:The only thing positive things I can say is the car was clean and cheaper than others. Customer service isn't their strong area.
Cons:Staff was rude picking up and dropping off. My plane was delayed and I was unable to pick up the car at a little after midnight. I was surprised that they closed. It cost me over a $100 to rent a different car for the night and come back the next day and I was charged for the the first night anyway by Thrifty. There was a chip already in the window, when I asked that it be noted on the paperwork, so I wasn't charged, the lady looked at me and rolled her eyes implying I was making more work for her. When I dropped off the car, the lady was rude as HECK!!! She would NOT check in cars. She was yelling at people to just leave the keys in the car and leave. I had a chip in the window that was noted on MY paper work (not in their system) the check in employee asked me what I wanted her to do about it. I said I don't want to be charged. She told me that I had to leave the ONLY paper work I had in the car. When I said this is the only proof I had that the window was chipped before I rented the car. She told me if I didn't leave my paperwork in the car, they would charge me. I took a picture of the paper work and videoed the car to make sure I had proof there was no damage. She glared at me the entire time. A young lady next to me (she looked very young) asked to make sure she wouldn't get charge for damage, the employee said that wasn't her problem. I told her to video her car with her phone. The employee said she didn't need to do that, I told her to do it anyway. The employee shot daggers out of her eyes at me and became more rude. I asked for a receipt because I was charged for gas twice, I was told to go inside. Inside there were at least 45-50 people trying to get pick up a car. I had a plane to catch and it was not possible for me to wait. I have never rented a car and not been given a receipt. (and over charged and told it wasn't there problem to deal with it.)Since there were two other people as surprised as me that the counter was closed, they need to be open in a major airport for the their customers. I understand they were busy, but waiting in line for 2 hours to get a car and the rude return and no receipt is unacceptable.
It was okay. Not over the top customer service
Getting the car was easy. I had a tire light come on everytime I started the car. I could not tell which tire it was referring as none were flat. I was worried about getting a flat so I did not drive much for the week I had the car. When I turned in the car I mentioned it (and had a picture of the warning) and the person that I turned the car in did not seem to care.
I arrived at night (about 10:30 pm), and I didn't know that I needed to take the Hertz bus to get to the Thrifty lot. There were tiny Thrifty and Dollar signs on the Hertz bus that were very hard to see at night. I stood waiting for a while before I realized that I needed to take the Hertz shuttle bus.
FAQs about hiring a car from Thrifty at Dallas Love Field Airport
What is the most popular car hire type from Thrifty at Dallas Love Field airport?
Intermediate or similar cars are the most popular type of car to hire from Thrifty at Dallas Love Field airport, with 42% of our users choosing this type over other options. Hiring Intermediate cars from Thrifty at Dallas Love Field airport costs, on average, ₹ 3,576/day. Keep in mind that prices may fluctuate based on when you visit the area and the car you choose.
Where can I find Thrifty car hire at Dallas Love Field airport?
The closest Thrifty car hire location to Dallas Love Field airport is located at 3377 Edwards Avenue, and you can reach them on +1 877 283 0898.
Does Thrifty offer shuttle or airport pick-up services from Dallas Love Field airport (DAL)?
Yes, Thrifty has pick-up services available from Dallas Love Field airport (DAL).
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